Service agreement

Terms and Conditions

The terms governing access to and use of P-Biz Solutions products and services.

Updated July 20, 2026Applies when you access or use our services

At a glance

The foundations of our service relationship

01

Use services responsibly

Keep account information and credentials secure, authorise users appropriately, and follow the acceptable-use requirements.

02

Understand commercial terms

Your order describes applicable fees, billing cycles, service scope, renewal, and any implementation arrangements.

03

Keep ownership clear

You retain your customer data; P-Biz Solutions retains the platform, documentation, branding, and related intellectual property.

This overview is provided for navigation only. The complete Terms and Conditions below govern your use of the services.

Full agreement

Terms governing use of P-Biz Solutions

Please read the complete document. Definitions and obligations in one section may affect how another section applies.

Last updated: July 13, 2026.

1. Agreement

By creating an account, signing an order form, or using a P-Biz Solutions service, you agree to these terms and any service-specific terms presented to you. If you use the service for an organisation, you confirm that you are authorised to bind it.

2. Accounts and acceptable use

You are responsible for accurate account information, authorised users, credentials, and activity under your workspace. You must not misuse the service, attempt unauthorised access, disrupt availability, upload unlawful material, or use the platform to violate another person’s rights.

3. Subscription, billing, and taxes

Fees, billing cycles, usage limits, and renewal terms are stated in your order. Unless the order says otherwise, fees are due in advance, exclude applicable taxes, and are non-refundable except where required by law. We may suspend overdue accounts after reasonable notice.

4. Customer data

You retain ownership of your data and grant us the limited rights required to host, process, back up, and transmit it to provide and secure the service. You are responsible for having a lawful basis to collect and submit personal data.

5. Intellectual property

P-Biz Solutions and its licensors retain all rights in the platform, documentation, branding, and improvements. Your subscription grants a limited, non-exclusive, non-transferable right to use the service during the subscription term.

6. Availability and changes

We work to provide a reliable service and may perform maintenance, improve features, or change functionality. We will provide reasonable notice when a material change is likely to significantly affect normal use.

7. Confidentiality and security

Each party will protect confidential information using reasonable care. We maintain administrative, technical, and organisational safeguards appropriate to the service; no internet service can be guaranteed completely secure.

8. Suspension and termination

Either party may terminate as allowed by the applicable order. We may suspend access for material breach, security risk, unlawful use, or non-payment. On termination, access ends and data is handled according to the order, privacy policy, and applicable law.

9. Disclaimers and liability

The service is provided on an “as available” basis to the extent permitted by law. Neither party is liable for indirect or consequential loss. Any aggregate liability is limited to the fees paid for the affected service during the preceding twelve months, except where the law does not permit that limitation.

10. Governing law and contact

These terms are governed by the laws of the Federal Republic of Nigeria. Questions may be sent to [email protected].

Need clarification?

Talk to us before you subscribe

For questions about service scope, an order, billing, implementation, or these terms, contact our team so the relevant details can be addressed.