Clear answers before you take the next step.

What is P-Biz Solutions?

P-Biz Solutions is a connected business operations platform for hospitality teams. It brings workspace administration, reservations, customer activity, inventory, finance and reporting into a clearer operating flow.

Who is the platform designed for?

It is designed for hotels, serviced apartments and other hospitality businesses that need shared operational visibility without relying on disconnected spreadsheets and tools.

Can I manage more than one workspace?

Yes. A user can belong to multiple authorised workspaces and switch between them from the workspace selector. Access and roles remain specific to each workspace.

How do we get started?

Book a tailored demo, confirm the workflows and controls your team needs, then complete workspace setup, user roles, opening data and a supervised end-to-end test before going live.

Can team members have different permissions?

Yes. Workspace administrators can assign roles that limit access to the responsibilities each person needs. Sensitive administration and financial actions should remain restricted.

Does P-Biz Solutions work on mobile devices?

The web experience is responsive and supports modern mobile browsers. For detailed administration and large reports, a larger screen may provide a more comfortable working area.

Can we export reports and business data?

Authorised users can use the available reporting and export tools for their workspace. Export only the information required and handle files according to your organisation’s privacy and retention policy.

Where can I learn how a feature works?

Use the product documentation for step-by-step operational guidance. For an issue specific to your account or workspace, send the support team the relevant reference and a concise description.

Where can I find invoices issued to me?

Sign in and open Account, then Invoices. Only non-draft invoices assigned to your user account are visible there; another workspace member cannot view or pay them on your behalf unless the invoice is assigned to that person.

How do I pay an outstanding invoice?

Open the invoice in your account and select the secure payment action. The amount comes from the outstanding server-side balance and the invoice updates only after the payment provider confirms the transaction.

How is account access protected?

Use a unique password, keep your recovery email current, never share sign-in or verification codes, and sign out of shared devices. Workspace administrators should review privileged and inactive accounts regularly.

What should I do if I notice suspicious activity?

Change your password, review active access, notify a workspace administrator and contact support with the approximate time and relevant workspace details. Do not include passwords or full payment credentials.

How do I contact support?

Open the Support page to browse guidance or submit a question. Include the affected workspace, the action you attempted, the time of the issue and any safe error or reference code.

What information should I include in a support request?

Describe the expected result, what happened instead, steps to reproduce it and whether other users are affected. Screenshots can help, but remove private guest, employee and payment information first.

Can I request a product demonstration?

Yes. Use the Book a demo page and tell us about your property, team and priorities so the walkthrough can focus on the workflows that matter to you.